Support contact
For account, billing, restaurant workspace, legal, privacy, or general support requests, email support@smartresto.app. Include the restaurant name, account email, and a concise description of the issue. Do not send passwords, authentication codes, full payment-card details, private keys, or other sensitive secrets.
Security reporting
Security reports can be sent to support@smartresto.app with the subject line Security report. Please include affected URLs, reproduction steps, impact, and any safe proof of concept. Do not access, modify, download, or disclose data that does not belong to you.
Incident response
Smart Resto reviews security reports, investigates suspected incidents, and may coordinate with relevant service providers, professional advisers, or authorities. Where required, affected users, restaurants, or authorities will be notified according to applicable law.
Billing support
Payment method changes, invoices, cancellation, and plan changes are normally handled through the Stripe Customer Portal inside the restaurant billing page. If access is unavailable or a billing result looks wrong, email support@smartresto.app.
Availability
Support is currently handled by email. Response time can vary based on issue severity, account status, and operational load. Urgent security or billing-impacting issues should be clearly marked in the email subject.
Support
For account, billing, security, privacy, or legal requests, contact support@smartresto.app.