Service
Smart Resto provides software for restaurant table ordering, QR entry links, menu management, kitchen order flow, team access, analytics, and subscription billing management. The service is provided online and may change as we improve, maintain, or secure the product.
Accounts and roles
Restaurant owners are responsible for their restaurant workspace, billing, team invitations, user permissions, menu content, restaurant address, customer-facing information, and compliance with laws that apply to their restaurant. Managers and staff may access only the workflows available to their assigned role. Users must keep credentials secure and notify support@smartresto.app of suspected unauthorized access.
Plans and limits
Subscriptions are billed per restaurant. Available features, usage allowances, and plan-specific restrictions are shown on the current pricing and billing pages. If a restaurant changes to a plan below its current usage, existing data may remain visible to administrators while creation, editing, or customer-facing access is limited according to the active plan.
Billing
Current prices, billing intervals, taxes if applicable, and any promotional or trial terms are shown on the pricing or billing page and again in Stripe Checkout before payment confirmation. Billing is processed by Stripe. An eligible verified owner may receive one 14-day Starter trial across their restaurant workspaces. A payment method is required when starting that trial; the selected Starter subscription begins and is charged automatically when the trial ends unless canceled beforehand. Pro subscriptions are charged when created and do not include a trial. Upgrades may be invoiced immediately with prorated charges. Downgrades and shorter billing intervals are scheduled at the end of the current billing period. The Stripe Customer Portal is used for payment method, invoice, plan-change, and cancellation self-service after subscription creation.
Acceptable use
Users must not misuse the service, attempt unauthorized access, interfere with other tenants, submit unlawful or misleading content, use the product to process prohibited transactions, bypass plan limits, or abuse QR ordering flows. We may suspend access where needed to protect the service, other users, payment integrity, or legal compliance.
Availability and changes
We aim to provide a reliable service, but availability can be affected by maintenance, updates, cloud providers, payment processors, networks, security events, or circumstances outside our control. Features, limits, and pricing may change for future billing periods with reasonable notice where required.
Termination
Restaurant owners may cancel subscriptions through the billing portal. We may suspend or terminate access for non-payment, abuse, security risk, unlawful use, or material breach of these terms. Some records may be retained after closure where required for billing, audit, security, dispute, or legal purposes.
Support
For account, billing, security, privacy, or legal requests, contact support@smartresto.app.